Customer Support

We offer a full after care service and support including a 12 month warranty, spares and repairs.

Our machines are engineered to be robust and durable and so call-outs are very rare.

As all our products are tailored to your exact needs we offer a full after sales support service.

Customer Support

Perrett and Kane have a continuing Research and Improvement Policy and will keep you informed of any changes in industry practices and improvements to our food machinery solutions.

All our Manuals list the spares that should be kept in stock and servicing requirements, and we are able to offer any additional advice required.

All machines are designed with safety and hygiene in mind. Perrett & Kane machines are versatile, robust, designed for ease of use and built to the very highest standards.

We recognise the necessity of maintaining a fast and efficient after sales service both during and after the warranty period and a variety of maintenance contracts are available to you and can be tailored to meet your individual needs.

Our number one priority is that your output meets targets.

  • Hands on engineers who are familiar with your particular installation.
  • Remote diagnostics where possible.
  • Spares availability on request.

Our dedicated spares store ensures we are able to supply parts for the full range of machines that we sell. We may even be able to help with machines from other manufacturers.

Please feel free to call us – if we can help, we will!